Following Davies’ landmark 2016 — the year in which he was promoted to the role of MD having served as operations director since December 2014 — a lot would be needed of the firm and Davies to top its performance by its own standards.
Thankfully the near 10% growth in revenue has sustained in 2017, while it has also increased its overall staff by nearly 10% in the last 12 months. That growth, Davies says, points to a healthy business with strong underpinnings built on its core service offerings.
The company’s ‘Step Up’ programme has continued to produce senior-level staff, with close to 10% of the internal staff earning promotions over the last 12 months. “Through our Centre of Excellence multiple colleagues are supported in their memberships of professional accreditation bodies such as BIFM, RICS, IFMA, CIPS, CIPD, ICAEW and CIM,” he says.
Looking at the future, Davies says: “The biggest opportunity for the next 12 months is maximising sustainable growth. Currently, the market is seeing a shift where the value of facilities management is increasingly pertinent; for example, ‘energy performance contracts’ where FM providers such as Emrill are demonstrating significant savings of up to 30% on energy use within buildings. The role FM providers play on the macro national scene is demonstrated best by references in the Dubai Plan 2021, where ‘The Experience’ and ‘The Preferred Place to Live, Work and Visit’ puts providers involvement in many schemes under direct scrutiny.”
Emrill is currently engaged by 53 clients and holds 153 contracts across the board, ranging from single service operations to FM and IFM services. Emrill’s geographical area of operation extends to the UAE, and it’s not in its remit to enter other GCC countries at the moment. Davies has, however, said that Emrill will look at expanding the business in the Northern Emirates with possible contracts wins in Sharjah and Ras Al Khaimah on the horizon.